FAQ & Tech Support
Please see below for a list of frequently asked questions regarding a variety of products and helpful solutions for some problems you may have.
FAQs
- How do I add a card reader to an older vending machine model?
- What if I lost my key to my machine or purchased a machine without a key?
- What research should I do before buying a vending machine?
- How do I remove my Dixie Narco Bev picker cup?
- How do I unjam my CPI/MEI/Mars validator's bill path?
- How does an "Advanced Replacement" work?
- Is there a hopper that works with both older and newer American Changer boards?
- How do I select to locally pick up my parts when I checkout?
- What if I am an international customer?
- What are important considerations when replacing a control board?
- How do I determine if a MEI/Mars Series 2000 validator can be updated to 2008 $5s?
- How do I update my machine to MDB?
- What are my options for replacing a Rowe BA50?
- How do I fix a 2-blink error on a Mars/MEI validator?
- What if all desired bill denominations are not accepted by a bill acceptor?
- Can I let my components sit idle?
- What research should I do before buying a used dollar bill changer?
- Will installing this part fix my machine?
- What is involved with a common carrier truck delivery?
- Is it beneficial to have a technician assist with parts and repairs?
- What causes a bill validator to not pull bills into a dollar bill changer?
- What causes a bill validator to not pull bills into a vending machine?
- Why is it important to know how to set a card reader’s attributes?
- Will sales tax be charged for parts?
- What are the advantages of updating a dollar bill changer with American Changer components?
- How do I install a credit card reader into an American Changer with an old style board?
- Is there a risk to installing electronic parts without the proper training?
- Do you offer expedited shipping or drop shipping in the United States?
- What if the LED is not lit on a Coinco logic changer?
- Why are service records of a machine so important?
- How do I contact the manufacturer of my validator?
- Can only a card reader be installed in a MDB vending machine?
- Why is my validator not accepting all possible denominations?
- How do I receive my downloadable document after purchase?
- Where can I locate a tracking number for an online order?
- Do you offer manuals and parts for antique and out-of-production machines?
- How does an international customer order a downloadable document?
- What if a component shipped in for repair cannot be fixed?
Tech Support
B - Benefits of Having a Technician
C - MDB Module Kit Information
D - Validator Dip Switch Configurations for a Capital Vending Kit
E - CREM Circuit